General

Our warehouse is located on the Central Coast, NSW.

No, our warehouse is currently online-order only and is not currently open to the public for pick ups. 

You can read reviews from our happy customers here:

Trust Pilot Reviews

Shipping

Please refer to our shipping policy and delivery estimate page: 

Shipping Information Page

Delivery details will also be provided in your confirmation email.

You can find your tracking number on the shipping confirmed email. 

If you did not receive a shipping confirmation email then please contact us.

Contact Us Page

All orders are processed in 1-2 business days of completed purchase.

Express postage orders will be processed in 1 business day.

Book Only Orders - AU Standard Post $4.95 flat rate

All Other Orders - AU Standard Post $9.95 flat rate

Other Orders w/insurance - AU Standard Post $10.95 flat rate

AU Express Post $15.95 flat rate

We do not currently offer express shipping for orders that include books. Express shipping is available for all other items.

Yes, we only use Australia Post for our deliveries.

We only currently ship to Australian addresses.

Australia Post

We do not send tracking numbers with our book orders, which is why we are able to maintain our low shipping charge. We are able to provide tracking and proof of delivery if specifically requested. Please contact us if you would like to receive a tracking number or proof of delivery.

Product

Yes, we offer a 30 day return policy. 

You can find our return policy here: 

Return Policy Page

We receive regular orders weekly from our suppliers. Please contact our customer service team to get an update on a specific product.

Alternatively, you can use the 'notify me' email form on the product page to be alerted when the item is re-stocked.

We are often contacted by customers about similar products. Please contact our customer service team to see if we are able to supply you with a specific product.

Call Us

02 8328 0482

M-F 9-5pm AEDT

Send a message

Click the blue support icon OR email sales@thereadingnook.com.au